When it comes to a broadband connection you are already using, you can still use it. This also applies to people who work at home and run small sites. Nevertheless, for an appropriate call quality and availability of lines for a larger site (which includes 50 or more users) you are strongly advised to use our Private Access Network with the appropriate broadband to handle your users.
Sure. We recommend you to use our home office solution, its perfectly suited to your office extensions at your home.
Through our central site we offer a completely secure service and we provide our customers with adequate access. This practically means through our “hosting” equipment can be very expensive, so we save you money in exchange for a high quality telephone system for you to utilise.
VoIP stands for the Voice over Internet Protocol. Internet technology serves as the mechanism of delivery for your phone calls. VoIP itself will become standard in the near future eliminating traditional lines altogether.
With a broadband connection currently in use we can provide you with up to 3 parallel calls. It is worth emphasizing that all of your functions such as voicemail and call divert can still be fully operational when using all of your lines.
Our customer’s contract includes a minimum period of 12 months with a regular duration of 36 months including 2 months cancellation notice. We can also offer contracts over a 60 month period!
When it comes to your IP-phone all you need is the LAN infrastructure that you already use. On the other side, for larger and more complex installation you can use our mobile installation service.
The installation itself is quite simple and does not require much of your time. In addition, network delivery including provisioning requires no more than 20 days.
Although, the chances for this to happen are very small, you do not have to worry about this. We will take care of all your incoming calls where they are transferred to our data centre.
We can include your BT numbers in our network by our porting service.
With GI Telecom, your numbers will follow you wherever you relocate so no cancellations and no need to wait for new lines to be installed at your new destination.
You do not need to worry about this process. We will provide you with a complete service that includes all elements of billing by providing one monthly invoice.
You are free to use your Debit and Credit Card, bank transfer or Direct Debit payments.
For the security reasons we are providing only a voice service which is separated from the Internet. We can help you choose a more suited broadband by recommending a company.
Please note that you are free to use other devices. However, we do not provide supporting services for other SIP devices. Therefore, our features are not fully functional on these devices. You will need to use GI Telecom for all services for full potential.
With our SIP service the existing IP and PBX are enabled to ensure the advantages of VoIP networks. In this case your current device can be configured with GI Telecom.
You can definitely count on that. Our packages include this opportunity for our users. When using GI Telecom’s PAN you can experience free calls between company users.
You have to be aware that all of your traffic associated to the PTN (Public Telephone Network) will be terminated. In addition, VoIP calls can provide you with significant savings. Therefore, you will not need your LCR provider anymore.
Although, you may use these services, we strongly recommend you to use analogue lines for these purposes. GI Telecom can also provide you with these extra services.
We will take care and maintain your telephony. Therefore, no such agreement is required.
Do not hesitate to contact GI Telecom by using our company details: firstname.lastname@example.org 02035 000 010